Services

ikona Analytics brings unique practitioner experience and a hands-on approach to elevate your People Analytics program. Some consultants just give you advice. We help you get it done.

Our services are designed to meet HR organizations wherever they are in their analytics journey. Whether you're looking to evaluate and enhance your current HR analytics capabilities, equip teams with data-driven skills, or responsibly integrate AI into decision-making, our advisory services offer a personalized approach.

Capabilities Assessment

Our proprietary People Analytics HR Assessment (PAHRA©) use Artificial Intelliegence and Machine learning to codify expert perspectives and quantify maturity of your data capabilities in the four pillars of Governance, Infrastructure, Methods, and Products.

We collaborate with your team to evaluate key HR capabilities, delivering a 1,000-point inspection report with visual insights into operational hot spots for your HR organization.

Our 5-step process is led by humans and scaled by AI tools:
1. Discovery: We hold structured interviews and working sessions with HR leaders and key stakeholders.
2. Synthesis: We summarize key findings, highlight themes, identify focus areas and outliers across the four pillars.
3. Measurement: Data capabilities are quantified across all HR processes, programs and external benchmarks.
4. Workshops: We’ll review your outputs, map dependencies, and prioritize actions.
5. Conclusions: Time-bound recommendations to Build-Buy-Borrow-Bot.
The assessment provides you with:
- Clarity on how you stack up against the industry
- Specificity on data capabilities holding you back
- Confidence on Build-Buy-Borrow-Bot prioritization
- Alignment to drive a unified data agenda across HR
We see the most successful teams have developed data capabilities across four pillars: Governance, Infrastructure, Methods, and Products.
- Governance: Structured tools and processes to securely manage data access, uphold employee trust, mitigate risk, and accelerate decision making.
- Infrastructure: Scalable technology and tools to organize, secure, and optimize workforce data for analytics, ensuring performance and accessibility.
- Methods: Scientific methods like data exploration, statistical testing, qualitative research, and modeling to uncover valuable insights for business questions.
- Products: Designing intuitive analytics solutions that enhance decision-making, from reports and data tools to predictive insights in workflows.

Generative AI Solutions

A strategic assessment and implementation service designed to prepare HR teams for the effective and ethical use of Generative AI. We evaluate current HR processes, identify opportunities for AI-driven efficiencies, and work with you to prioritize the right business problem to solve.

From there, we’ll create a tailored prototype, test and refine its capabilities, then launch with a structured rollout plan - ensuring seamless integration, user adoption and ongoing success.

1. Prioritization of the right business problem to solve, with aligned outcomes. We’ll use a Generative AI (GenAI) readiness framework to review workflows, estimate business outcomes and workshop up to three high-impact use cases before final selection.
2. Develop a prototype of the GenAI pilot solution, along with the necessary technology infrastructure.
3. Launch the GenAI pilot, driving usage adoption among the pilot group and measuring impact through a tailored pre/post measurement strategy.
- Expertise & experience: You’ll get access to AI and People Analytics specialists with deep knowledge of HR data, algorithms, and best practices.
- Faster implementation: Speed up development by avoiding internal skill gaps. Our industry-tested methods also reduce trial-and-error.
- Objective and innovative approach: We’ll bring a fresh, unbiased perspective, and introduce cutting-edge AI solutions.
- Cost efficiency and risk mitigation: Avoid expensive in-house development costs and minimize implementation risk by relying on proven framework and AI governance strategies.
- Scalable & future-proof solutions: We build AI models that evolve with organizational needs, ensuring long-term sustainability.
- Adoption Support: We ensure a structured rollout with training and stakeholder alignment, along with hands-on guidance and continuous monitoring.

Analytics Upskilling

Enhance your HR teams’ analytical skills with tailored training for key roles. Our upskilling programs equip HR teams with the skills to interpret data, identify trends, and apply insights to improve decision-making across talent acquisition, total rewards, talent management, learning and development, and operations. By strengthening data fluency, organizations can drive adoption of analytics solutions that leads to better business outcomes.

We follow a three-step approach:
Phase 1: Foundational Review
- Evaluate current HR data capabilities across key stakeholder groups.
- Assess foundational capabilities across Governance, Infrastructure, Methods and Products - the 4 Pillars of Data Capabilities.
- Identify essential functional and technical skills that should be in place
- Gather external market data and skill benchmarks.
Phase 2: Skills Enhancement Workshops
- Conduct workshops that bridge the identified skill gaps, with the goal of empowering HR to better consume, interpret and act upon insights relevant for their role.
- Workshops incorporate real-world client scenarios that mirror daily challenges and responsibilities.
- The style is dynamic, interactive and modular.
Phase 3: Analytic Mechanisms Design
- Design new or modify existing analytical mechanisms as part of normal business operations, to proactively and consistently engage the analytical skills of HR stakeholders.

Advisory Services

Based on decades of hands-on experience leading People Analytics at Amazon, JPMorgan Chase, Google, and American Express, ikona Analytics will work with you to select and tailor our modular offerings for your near and long-term business needs.

- Analytics Review: Conduct technical and functional reviews of your analytics products, like reports, dashboards, and models, to improve timeliness, quality, insights and actionability.
- Project Leadership: Provide player-coach support for current projects, focusing on cross-functional stakeholder management, executive communications, presentations and risk identification and remediation.
- Team Design: We’ll partner with you to create optimized team structures, business operations mechanisms and talent acquisition strategies.
- Strategic Planning: Formulate the quantitative business case for securing strategic investments to scale People Analytics and integrate actionable insights into HR practices
- Tech Evaluation: Leverage our partnerships with industry-leading third-party data and platform providers - we provide support throughout the RFI and RFP processes for selecting the latest tools and technologies
- Group Learning: Design collaborations with industry pioneers, thought leaders, and academic partners - focusing on industry research, trends and leading practices.