Enterprise Knowledge Operations
The HR business cases and transformation plans your board needs, in 90 days.
Validated across Fortune 100 organizations in pharma, consumer goods, automotive, and financial services. The most comprehensive workforce intelligence diagnostic available.
Trusted by the World's Most Complex Organizations
From Interviews to Intelligence
The Ikona Systems Diagnostic (ISD) is our proprietary method for capturing what your organization actually knows. Structured interviews build a persistent knowledge base. Intelligence modules turn that knowledge into action.
Capture
Senior practitioners conduct structured stakeholder interviews scoped to your organization. Every conversation builds on the last.
Inputs
Structure
Multi-layer processing turns raw conversations into a structured, queryable knowledge base. Persistent and evolving.
Knowledge Base
Activate
Intelligence modules generate business cases, roadmaps, and transformation plans on demand from your knowledge base.
Outputs
Intelligence That Builds on the ISD
Every module builds off the foundation the ISD creates. Each one draws from your organization’s knowledge base to deliver a specific, actionable outcome. Start with one. Add more as your needs evolve.
Systems Diagnostic (ISD)
The foundational engagement. Populates your knowledge base across 30+ dimensions through structured stakeholder interviews
HCM Business Case
A CFO-ready investment case for your HCM platform (e.g., Workday, Oracle, SAP), in days not months
Org Design Assessment
Evidence-based org structure recommendations grounded in how work actually flows
AI Readiness Assessment
A board-ready AI strategy for HR with prioritized use cases and timeline
Tech Rationalization
Audit current HR tech stack, identify overlap and gaps, build consolidation roadmap
Workflow Review
End-to-end process audit for any HR workflow with current-state and future-state documentation
Transformation Roadmap
Sequenced initiative plan with dependencies, milestones, and resource needs
Process Mapping & Optimization
Current-state and future-state process documentation for any HR workflow
Governance Model Design
Central governance frameworks for HR data, process, and technology decisions
GenAI Use Case Charter
Identify and prioritize top 10 GenAI use cases specific to HR function
The second engagement starts faster. Goes further.
Your knowledge base persists and compounds. Every new module draws from everything that came before, delivering faster and at a fraction of the cost.
Compounding returns
Each module draws from the same knowledge base. The second engagement starts where the first one finished. The tenth is faster than the fifth.
Fraction of the time
No re-interviewing. No re-scoping. Module 2 starts where Module 1 finished.
Fraction of the cost
Your knowledge base is already populated. Additional modules deliver at dramatically lower investment.
Ongoing advisory
For organizations that need strategic guidance beyond modules, our founding partners extend engagements hands-on.
Built by Practitioners
Former heads of People Analytics from the world's most demanding organizations.
Ian O’Keefe
CEO
Analytics for 1M+ employees · Amazon, JPMorgan Chase, Google
Bennet Voorhees
CTO
ML products serving millions. Expedia Group, Amazon, Merck.
Richard Rosenow
CPO
ISD Methodology & Delivery. Meta, Uber, Nike. HR Tech 100.
ISD vs. ISD Lite
Not ready for the full enterprise diagnostic? ISD Lite is a focused 4-week engagement for a specific domain.
| Dimension | ISD Lite | Full ISD |
|---|---|---|
| Interviews | ~20 | Scoped to your organization |
| Duration | 4 weeks | Up to 90 days |
| Scope | Single domain (hot-swap) | Full enterprise diagnostic |
| Deliverable | Targeted business case + roadmap | Systems heat map + full roadmap + GenAI charters |
| Best For | Mid-market or domain-specific entry | Fortune 100 enterprise transformation |
| Investment | Contact Us | Contact Us |
Tell us your biggest challenge
What is the biggest question your HR organization needs answered in the next 90 days? We will come back with a plan to answer it.
Your Questions Answered
What CHROs and transformation leaders ask before engaging.
The Ikona Systems Diagnostic maps your HR organization through structured stakeholder interviews scoped to your business. It covers strategy, talent operations, technology, governance, and AI readiness. Every ISD is built 1-for-1 for your organization — there is no generic template. The output is a persistent, queryable knowledge base that powers every intelligence module we deliver.
Intelligence modules are specific deliverables generated from your knowledge base. Each one addresses a distinct challenge: building a CFO-ready business case, rationalizing your tech stack, designing org structures, or charting AI opportunities. Your first engagement populates the knowledge base through the ISD. Every subsequent module draws from it — delivering faster and at a fraction of the cost of a standalone consulting engagement.
ISD Lite is a focused 4-week engagement that examines a single domain through approximately 20 structured interviews. It is designed for organizations that want to validate the approach before committing to a full enterprise diagnostic, or for mid-market companies with a specific area of concern. Deliverable: a targeted business case with a prioritized roadmap.
Every engagement is led by our founding partners — former Heads of People Analytics from Amazon, Google, JPMorgan Chase, and Meta. Not junior consultants. Our team has 60+ years of combined enterprise HR leadership experience and personally oversees every diagnostic.
Traditional firms send large teams of generalists for months. We send 3 senior practitioners who have held the roles our clients are trying to transform, supported by AI tooling, and deliver in under 90 days. The critical difference: our engagements create a persistent knowledge base your organization keeps and builds on. It does not expire when the engagement ends.
Initial findings are available in under 30 days. The full ISD — including systems-level heat map, prioritized roadmap, and GenAI opportunity charters — is delivered within 90 days. ISD Lite delivers a targeted business case in 4 weeks.
A comprehensive deliverable package including a systems-level heat map, prioritized transformation roadmap, technology rationalization recommendations, and GenAI opportunity charters. You also gain a private, AI-powered knowledge base: a structured record of your organizational intelligence that you own and that compounds with each subsequent module.
Yes. We maintain strategic alliances with leading vendors, but every recommendation is based solely on what is right for your organization. Our published partner principles guarantee client-first guidance. You can review them on our Partners page.
